Archive for the 'Upgrades' Category

Maintenance taking place today

Tuesday, July 22nd, 2008

We’ll be performing maintenance on several of our servers today as we roll out new changes that will make the site run smoother and to ensure we avoid any hiccups in the future. Some users’ files will be temporarily unavailable during this time, but we’ll be keeping that to an absolute minimum. Furthermore, all premium users will enjoy uninterrupted service, as this maintenance will not effect those files. As always, please drop us a line at our support email with any questions, and we apologize for any inconvenience.

Downtime this morning as we roll out new software

Monday, June 16th, 2008

Several of our web servers will be showing a maintenance notice this morning as we roll out some new software across the site. We apologize for this inconvenience, and expect to have all servers back online by 10 AM EST.

Testing on Apollo server

Wednesday, January 30th, 2008

5 ET: All set on the overall site issues. We will be bringing the server back online in the next few minutes.

4:30 ET: Unfortunately, some of the work we’re doing on the Apollo server appears to have stalled many of our main web servers, which means the site may be inaccessible at this time. We’re working on fixing the issue, and everything will be back online soon. Very sorry for this inconvenience.

4 PM ET: We’re replacing some hardware in the Apollo server now, so it will be offline for about 30 minutes.

We’re rolling out some new scripts on the apollo.divshare.com download server, so you may see periodic downtime for the files hosted there throughout the day. We’ll do our best to keep it minimal and have everything back online as soon as possible.

Brief downtime as we change our database configuration

Monday, January 28th, 2008

10:30 PM ET: We’re all set, and now taking advantage of a speedier database setup. Enjoy!

8:50 PM ET: The upgrade is taking a bit longer than we expected, but we’re now in the home stretch. Sorry for the additional downtime.

We’re adding a new database server to our network, and to do so we’ll need to take our current database offline for a few minutes this afternoon. This will cause the site to be unavailable for a short time. During the outage you should see a friendly “We’ll be right back” message, but you may experience some page load timeouts as well. We apologize for the inconvenience and will have the servers back up as soon as possible.

Testing on s15 download server

Monday, January 28th, 2008

Update, 4:30 ET: All done, with no downtime!

We’re testing some new download software on s15.divshare.com, so you may experience very brief outages while downloading files from this server today. We don’t expect any extended downtime, and will have everything fully tested and active as soon as possible.

Very brief outages on our storage servers

Tuesday, January 22nd, 2008

Update, 2:40 ET: All done!

We’re pushing a new version of our web server on our storage/download servers today, so you may experience very brief outages (seconds to minutes) as we roll out the new software on each server. Only one server will be down at a time, and the downtime will be very brief for each. Thanks for your patience, and sorry for the inconvenience.

A new upload server is now online

Friday, January 18th, 2008

We’ve just rolled out a new upload server — now that uploads are distributed across more servers, speeds should be faster all around. You won’t have to make any changes to use the new server. Enjoy!